IT infrastructures throw curveballs all the time. Projects pop up, systems unexpectedly go down, there is a sudden natural disaster — it’s nearly impossible to plan for every single IT event AND have all of the possible technical skillsets in place to handle them. Keeping underutilized technical resources “on the bench” just isn’t cost-effective and not having enough resources can be a disaster. It’s good to have a resource plan in place, and a partner like Agilant to lean on.
Agilant customizes IT resource solutions to address the individual requirements of each client and project. Our flexibility allows us to transform and scale needed resources based on need, matching technical resources to each requirement and ensuring that the job is done right every time. Whether you require an onsite team for a year or a single individual consultant for a day, Agilant resources can be leveraged as an extension of your team, 365 days a year.
Agilant Staff Augmentation Services provide dedicated, skilled IT professionals who can step in quickly to meet your mission-critical objectives. Agilant IT professionals can be set up to support a specific client or enterprise project either onsite or remotely. This service provides a flexible model allowing our US customers to better manage temporary or dynamic IT projects.
Customer Benefits:
Helpdesk Services provide our customers with phone access to Agilant certified technical professionals and a superior call experience. These experts take end-to-end ownership of resolving typical IT issues from system analytics, computer performance, operating system errors, security configuration, software operation and installation to connectivity, mobility and more.
Service includes:
Customer Benefits:
With Virtual CIO services, Agilant becomes an organization’s CIO — planning, directing, and ultimately responsible for some or all aspects of an IT environment, but from a virtual location. This is a turnkey solution, overcoming the shortcomings of more traditional models, such as cost. The Virtual CIO Program can be custom designed for a period and with the skill set that it is required from one week to multi-year engagements.
Service elements:
The Agilant Technical Relief Program provides customers with a means to back up their IT staff during planned Personal Time off (PTO) including offsite training, vacation days, personal time, and optional holidays. Agilant assigns technical resources according to a schedule predetermined with the customer, taking into consideration training and transition periods.
Customer Benefits
