Our system optimization services help transform your business with productive, secure, always-ready devices. We maximize user productivity, improve specific business requirements for security and manageability and provide fast troubleshooting of devices resulting in reduced downtime to ensure a total customer success experience. Helpdesk services provide phone and online technical assistance, covering computer software, hardware, connectivity, and networking issues across a range of IT technology. Part of optimization services, trained professionals handle the move, add or change of existing customer technology from the data center to end point devices. Our Staff Augmentation Service provides dedicated, skilled IT professionals who can step in quickly to meet your mission-critical objectives either onsite or remotely. Agilant will send an engineer to your place of business. Onsite and Remote OS and Data Migration services physically migrate system OS and User Data to the new environment.
Helpdesk provides customers call access to Agilant certified technical professionals and a superior call experience. These experts take end-to-end ownership of resolving typical IT issues from system analytics, computer performance, operating system errors, security configuration, software operation and installation to connectivity, mobility and more.
Moves, Adds and Changes includes assistance with moving IT devices from one location to another, the installation of additional components, and/or the modification of hardware or software to an existing, or deployed device.
You can take advantage of the analytics and reports for more proactive management even if you already have a device management solution. The analytics can increase insight on IT assets and help manage fleets more efficiently – whether you manage with in-house staff or choose a plan that includes our turnkey, cloud-based.
The Staff Augmentation Service provides dedicated, skilled IT professionals who can step in quickly to meet your mission-critical objectives. Agilant IT professionals can be set up to support a specific client or enterprise project either onsite or remotely. This service provides a flexible model allowing our US customers to better manage temporary or dynamic IT projects.
Our Migration Service offers Onsite and Remote delivery options for Client and Enterprise systems. Agilant will work with you in the planning phase to assess and strategize the best course of action, then choose how you want the service delivered.
